Terms of Service

These Terms of Service (the "Terms") govern your use of DealPulse, an online service that analyses sales call transcripts, available at yourdealpulse.com (the "Service"). The Service is operated by Digiteum Sp. z o.o., with its registered office at Szafarnia 11/F8, 80-755 Gdańsk, Poland, entered in the National Court Register (KRS) under number 0000866372, NIP 5833409796 (EU VAT: PL5833409796), REGON 387354235 ("Digiteum", "we", "us"). By creating an account or using the Service you agree to these Terms.

1. The Service and the pilot

DealPulse reads sales call transcripts you upload, extracts signals and risks from them, and produces summaries, recommendations and reports to support your own commercial decisions. The Service is currently offered as an invite-only pilot. During the pilot the Service is provided free of charge, features may change or be withdrawn, and availability is not guaranteed. We will give reasonable notice before introducing paid plans.

2. Your account

You sign in with a supported identity provider (currently Google). You are responsible for the activity that happens under your account and for keeping access to your sign-in method secure. You must be at least 18 and use the Service on behalf of a business, not as a consumer.

3. Your content

You retain all rights to the transcripts and other content you upload ("Your Content"). You grant us the licence needed to operate the Service: to store, process and analyse Your Content, including passing it to the AI providers named in our Privacy Policy, solely to provide the Service to you.

You are responsible for Your Content. In particular, you confirm that you have the legal right to record, transcribe and upload the conversations you submit, including any consent required from call participants under the laws that apply to you. Do not upload content you have no right to process.

You can delete deals, and the transcript-derived data they contain, from within the Service at any time.

4. AI output and decisions

The Service uses large language models. Its output, including signals, summaries, stages and Keep, Pause or Stop recommendations, is decision support, not advice. Output can be incomplete or wrong, and the Service is designed so that you review and correct it. You remain solely responsible for your commercial decisions. Nothing in the Service is legal, financial or professional advice.

5. Acceptable use

• Do not use the Service to break the law, or to process content you have no right to process.
• Do not attempt to gain access to other users' data or to the Service's infrastructure.
• Do not resell, scrape, reverse engineer or benchmark the Service for a competing product without our written consent.
• Do not submit content designed to disrupt the Service or its analysis pipeline.

We may suspend or close accounts that breach these Terms.

6. Intellectual property

The Service, including its software, design, prompts and reports structure, belongs to Digiteum and its licensors. These Terms give you a personal, non-exclusive, non-transferable right to use the Service while your account is active. Your Content remains yours.

7. Availability and changes

We aim to keep the Service available and your data safe, but during the pilot the Service is provided "as is" and "as available", without warranties of any kind to the extent the law allows. We may modify or discontinue features; if we discontinue the Service entirely we will give you reasonable notice and the opportunity to export or delete your data.

8. Liability

To the fullest extent permitted by law, Digiteum is not liable for indirect or consequential losses, loss of profit, loss of business or loss of data arising from use of the Service. Our total aggregate liability in connection with the Service is limited to the amounts you paid for it in the twelve months before the claim arose or, while the Service is free, to EUR 100. Nothing in these Terms excludes liability that cannot be excluded by law.

9. Termination

You may stop using the Service and request deletion of your account at any time. We may suspend or terminate accounts for breach of these Terms, or discontinue the pilot, with reasonable notice where practicable. Sections that by their nature should survive (including Your Content responsibilities, IP and liability) survive termination.

10. Changes to these Terms

We may update these Terms as the Service evolves. If we make material changes we will notify you in the Service or by email before they take effect. Continuing to use the Service after that means you accept the updated Terms.

11. Governing law

These Terms are governed by the laws of Poland, and disputes are subject to the exclusive jurisdiction of the courts competent for Digiteum's registered office, without prejudice to any mandatory consumer or local-law protections that may apply to you.

12. Contact

Questions about these Terms: use the contact form.